There’s a Salon blog post today on the reliability of online reviews. Here’s a choice bit:

Online ratings are beset by one main flaw, something pollsters call “response bias.” Because people are more likely to rate products that have moved them in some way — either positively [...]]]> This one’s for the Funk King of Minneapolis, Paul Jahn.

There’s a Salon blog post today on the reliability of online reviews. Here’s a choice bit:

Online ratings are beset by one main flaw, something pollsters call “response bias.” Because people are more likely to rate products that have moved them in some way — either positively or negatively — ratings for most items brim with extreme opinions. On Yelp everyone is above average; company CEO Jeremy Stoppelman told me that 85 percent of local businesses on the site get a three-star or better average rating.

The article is pretty good, so I won’t rehash it here. One thing that notably isn’t mentioned is ‘business owners posting wretchedly fake reviews in some mad faux-SEO urge.’ I’ve seen some awful, awful fake reviews — no real human writes like these reviews, or would say these things about a business such as that reviewed.

The visual range depictions discussed in this article won’t do much about those written reviews, although they’ll show the bias in the starred reviews a little more strongly. On the other hand, Paul and I have discussed that if a reasonable person found these fake reviews, they’d make a sane reader less likely to go to a business. Even though there’s massive response bias in even real reviews, at least they’re real.

So.

True fact: I have purchased bathroom advertising in my past, including, ahem, [...]]]> My pal Paul Jahn, Local Search Geek Extraordinaire — and the Minneapolis Star-Tribune — have revealed that talking urinal cakes were placed locally to discourage drunk-driving on a very drunk weekend in the Cities (St. Pat’s and the WCHA Frozen Five will do that).

True fact: I have purchased bathroom advertising in my past, including, ahem, light-up, audio urinal cakes.

This was not a proud moment in my life.

On the plus side, it did give me something entertaining to discuss on blind dates in that period of time. One of the people I told about this stuck around in spite of my part in such shenanigans being revealed over a cheeseburger. He has NOT insisted on a pre-nup that says ‘no talking urinal cakes ever,’ but I bet it shows up in the vows.